Human Reliability Program: Components and Effects

Year
1986
Author(s)
Sandra Baley-Downes - Baley-O'Connell & Associates, Inc.
Abstract
The term \"Human Reliability Program\" (HRP) is defined as a series of selective controls which are implemented and integrated to identify the \"insider threat\" from current and prospective employees who are dishonest, disloyal and unreliable. The HRP, although not a prediction of human behavior, is an excellent tool for decision making and should compliment security; improve employee quality; increase the degree of assurance that company employees are fit-for-duty and are able to respond responsibly in adverse or threatening conditions; reduce a company's legal liabilities; reduce criminal acts or sabotage; improve safety records; and reduce thefts, diversions, or pilferage. The HRP consists of several component applications such as management evaluation; appropriate background investigative requirements; occupational health examination and laboratory testing; drug/alcoho] screening; psychological testing and interviews; polygraph examination; job related aberrant behavior recognition; on-going education and training; document control; drug/alcohol rehabilitation; periodic HRP audit; and implementation of an onsite central clearing house. There are no failsafe techniques or mechanisms which are well established and predictive of man, therefore it is essential that the components utilized in the HRP be skillfully contrived and integrated with each other thus rendering maximum results from the overall program.